We provide an central medical service with people either returning for home health care or needing to seek the best possible health care locations for their ailments. From stranded hikers to cancer patients, individuals use air ambulance transportation when they need care that cannot be provided during standard travel or are seeking expert help. Our company brings patients “door to door” under guidance from professionals on aircraft equipped for medical transport of patients. We provide the logistics for transferring patients in all types of environments to the locations of their choice. There are a variety of accomplished carriers operating worldwide to bring patients to where they need to be in emergency situations. This guide provides glimpses to all three time frames along with providing resource and company directory options for your air ambulance service related needs.

Accompanying the Patient: Family members or companions are welcome and encouraged to accompany the patient on private air ambulance transfers at no additional charge. This is determined by the patient’s condition, any special medical equipment required to be onboard the aircraft, the necessary medical team and seat availability. The patient will always be the first priority.

INTERNATIONAL TRANSFER DOCUMENTATION:
Specific information is required prior to the transfer of any patient internationally. Family or companions traveling with the patient are required to supply this information also.

Full Name
Date of Birth
Passport Number and Expiration Date
Relationship to the patient
Nationality
Visa information, if applicable
LUGGAGE CAPABILITIES AND SPECIFICATIONS

Luggage capacity is limited on the our charter aircraft due to the amount of medical equipment that is carried onboard the aircraft. Luggage is restricted to (2) two carry on size bags. We can assist the family and passengers in making arrangement to ship the excess baggage prior to the transfer. All cost associated with this shipping is the responsibility of the passengers or family.

Level of Treatment:

There are varied levels of service available with our ambulance transfer. We is committed to providing the proper level of treatment for each specific patient. As always, the patient needs dictate what service is utilized in their transfer. The services that are available are Basic Life Support, Advanced Life Support and Critical Care Support.

Basic Life Support (BLS)
A BLS patient’s condition is non-life threatening and will require basic monitoring and administering of care throughout the transfer. The aircraft and our aero medically trained medical team are capable of handling any medical emergency throughout the entire transfer process.

Advanced Life Support (ALS)
An ALS patient is critically ill and requires advanced medical care. Our team will maintain airways, operate more specialized monitoring and sustain equipment. The crew is selected to meet the special diagnosis of the patient and is trained to provide care for any unforeseen changes. These cases are typically due to trauma, cardiac issues, burn cases or other conditions.

Critical Care Support
Critical care patients are transported in an intensive care setting, onboard the aircraft with a specialized medical team. A critical care team will consist of a specially trained physician and a critical care nurse that are specifically selected to meet the needs of the patient. Many times there will be a Respiratory Therapist or additional specialty personnel.

The Transfer Process
We have a professional and highly trained Flight Coordinator available to answer your questions 24 hours a day, 7 days a week from our corporate center. When you call our center, the Flight Coordinator will walk you through the entire process of moving your patient, including providing you with any cost saving options that are available. Many times we have a connecting flight that we can offer that will save thousands of dollars on a transfer.

WHAT WE PROVIDE
A Flight Coordinator will request pertinent information to provide you with a complete and thorough written proposal.
The Flight Coordinator will respond to you with a written proposal that will be all inclusive. NO HIDDEN COSTS!
A written “Authorization To Transfer” detailing the entire transfer. This is sent to the party that is financially responsible for the transfer.
Our medical coordinator will contact the proper medical personnel at the current facility to obtain a brief medical report.
We take care of international handling as necessary.
We take care of all customs and immigrations requirements.
We will provide Bedside to Bedside care.
Ground transportation arrangements and coordination at the departure site and the arrival city.
Complete communications with all parties during the entire transfer process. You identify who you would like to have updated during the transfer and we keep them informed.